Empathy in 5 Steps
Empathy in 5 Steps is a comprehensive, research-based approach that helps build, nurture, and repair relationships. Empathy is a skill—and like any skill, it can be developed. We have designed courses to help you strengthen and apply this ability.
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The C.W.I.F.E Approach
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About the Author of C.W.I.F.E
Dr. Volney Gay
In his 30+ years of clinical experience and research, Dr. Gay discovered that empathy consists of five components—rather than just one or two aspects, such as feelings. To make these components practical, he developed Empathy in 5 Steps (known as the C.W.I.F.E. Model) to help you master and demonstrate them when connecting with others.
Dr. Volney is a psychoanalyst, Professor Emeritus at Vanderbilt University, author of ten books, and a Supervising Psychoanalyst at both the St. Louis Psychoanalytic Institute and the Psychoanalytic Institute of Northern California (PINC).
Dr. Volney is a psychoanalyst, Professor Emeritus at Vanderbilt University, author of ten books, and a Supervising Psychoanalyst at both the St. Louis Psychoanalytic Institute and the Psychoanalytic Institute of Northern California (PINC).
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